Servicing Bay City, Saginaw, Midland, Flint, Mt. Pleasant, Caro, Standish, and Mid-Michigan area for over 35 years.

Our Service department is staffed with the most qualified technicians ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions.

It is a simple and easy way for you to save money. This is one of our ways of saying thank you for doing business with us at Thelen Volkswagen.

• We strive to maintain competitive pricing without sacrificing quality
• Our Location and Hours are convenient for those who commute. Our early morning hours will help you stay on schedule
• Our Certified Audi Master Technicians know your vehicle and only work on Volkswagen vehicles
• We'll save you money by repairing only what needs to be repaired
• As an authorized Volkswagen Service Center, we have exclusive access to Volkswagen's Dealer communication system with the latest in updates and recalls
• We use the latest Volkswagen tools and technology that are not available to independent service centers
• Some of the nicest people in the business will be happy to assist you even if you bought your Volkswagen somewhere else

Customer Testimonials:

To Jason Julian & Randy Solomon from Pedro M- " I travel frequently between Ann Arbor, Chicago, and the Bay City area. It's nice to know that I have Thelen when I travel to Bay City-a place where I feel good about taking my car and where the folks that there feel good about the work they do. I will take my VW TDI Wagon there as long as I have it, which will be for a long time."

o Mark Peterson from Michael U - " I had to have a headlight changed and the guys that usually do it were on their break when I got there. But one of them overheard that I was going to have to wait and he took me right away. I very much appreciated his willingness to get a customer serviced immediately!"

To Chris Pickett from Patricia O- " I just wanted to say "thank you" for helping me find the perfect car! I really appreciate all of the time and effort you put in."

From Ofelia O- " Josh was excellent and knowledgeable in attending our vehicle. I like how the office workers pull together with paperwork, phone calls, and giving the customer the best information for the service of our car. Also, Mr. Joe Willey was absolutely a help to us when he offered us a loaner and he has a great personality. We left there feeling very good about the good care. Mr. Solomon was the mechanic...he is a person that is very knowledgeable and friendly. Thank you for all your hard work and GREAT PERSONALITIES!"

To Volkswagen Service from David P- ? Very good team. Mike, Josh, and Shannon all worked very hard to get my car fixed right. They are professional, courteous, and care about all my concerns with the repairs to my car. They are an outstanding representation of what I expect as a VW customer, and are an asset to the dealership.?

To Mike Meier and VW Service from the G Family- ? My husband and myself were very happy with the service we received at Thelen. We called on a Thursday regarding our VW Beetle and explained that we had 2 service lights on and 2 window switches that were broken. We also asked if we could have the 100k mile maintenance performed at the same time. Shannon had us set up for an appointment the very next day! When we dropped off our Beetle, we met Mike, and from there on he kept us up to date about every issue. Also, when we picked up our Beetle, Mike explained in detail every charge and every service that was performed. We had wonderful service and we will continue to have our vehicle serviced at Thelen.?

To Josh Griesmayer and VW Service from Mark W-? It is the best service from any dealer that I have experienced, period!?